Delete your account

You can request deletion of your GOLD NUGZ account and associated personal data without reinstalling or opening the app.

Delete directly in the app

Open Settings → Profile → Delete Account and follow the confirmation steps. This in-app option does not require you to email support.

Additional option: request deletion by email

Email hello@goldnugz.app from the email address you use to sign in to GN, with the subject Delete my GOLD NUGZ account. No reason is required. We may need to verify that the account belongs to you. Do not send passwords or sign-in codes.

The email button opens your email app with our address and subject filled in. You choose whether to send the request. Privacy-rights requests are handled without undue delay and normally within one month; we explain any lawful extension.

What is deleted?

Deletion removes your GN sign-in account and associated personal voting and nomination records. It does not delete the original YouTube videos or comments, which are controlled by YouTube and their creators. Previously published ranking snapshots may remain where they do not identify your account.

Local data and retained records

Saved-video choices, preferences and BATTLE progress may be stored separately on your phone. Clear the app’s local data or uninstall it if you also want to remove those device-only records. Limited records may be retained where required by law or necessary to resolve a security or legal issue. Backup copies are subject to the hosting providers’ deletion and backup cycles. Contact us for information about your specific request.