Privacy policy

Last updated: 15 November 2026.

This policy explains how GOLD NUGZ handles information in its app and website. The controller is the operator identified in our legal notice. For privacy matters, contact hello@goldnugz.app.

Account and activity data

GN uses your email address and authentication information to create and manage your account. It records account-linked GN awards, video imports and nominations to provide the service, synchronise supported activity across devices and enforce usage limits. Approved videos, public YouTube comments and combined GN scores may appear publicly. Your sign-in email and individual voting history are not displayed publicly by GN.

Public comments and their source

GN obtains public comment text, public author names and available author images, video and comment identifiers, public like counts and related video information from YouTube API Services. These may concern people who do not have a GN account. They are used to display comments in context and operate GN discovery and rankings. Our legitimate interest is providing comment discovery while preserving attribution and handling objections and rights requests. Public availability does not remove privacy rights; affected authors can contact us through the details below.

Information on your device

GN stores sign-in sessions, preferences, saved-video references and BATTLE progress on your device. Some of these records are device-specific. BATTLE choices do not award GN points. The marketing website does not load embedded videos, third-party fonts, advertising or analytics added by GN. The support form collects your reply email and message; your email application handles messages you send using its contact links.

Technical and support information

Network requests necessarily transmit technical information such as IP address and request details to hosting and service providers. If you contact support or ask to join testing, we process your message, reply address, device type if provided and any information you choose to send to answer your enquiry or organise requested test access. We do not add you to a marketing newsletter merely because you contact us. Netlify receives and stores contact-form submissions, including your email address, message and technical submission information such as IP address, browser information and the referring page. Contact-form notifications are delivered to our support mailbox. Our support mailbox is provided by Purelymail (AddRabbit LLC); correspondence sent to hello@goldnugz.app is handled through that service.

Service providers and YouTube

GN uses Supabase for authentication and database services and Netlify for website hosting, contact-form processing, hosted service endpoints and the iPhone player wrapper. Provider information: Netlify privacy notice and Purelymail privacy notice. GN uses YouTube API Services for public video/comment information and YouTube’s embedded player for video playback. Playing an embedded video connects your device to YouTube/Google, which may process technical identifiers, cookies and playback activity under its own policies. See Google’s Privacy Policy and YouTube’s Terms of Service. GN does not host copies of YouTube videos. We do not sell your personal data.

Why information is used

We process account and activity information as necessary to provide the service you request (GDPR Article 6(1)(b)). We rely on legitimate interests for proportionate security, abuse prevention and handling service enquiries (Article 6(1)(f)), and legal obligations where applicable (Article 6(1)(c)).

Retention and international processing

Account-linked records are retained while needed to operate your account and service, and are removed when your deletion request is completed, subject to lawful retention and backup cycles. Support and security records are kept only as long as needed for the matter concerned and applicable legal obligations. Providers may process information outside the European Economic Area (EEA). Contact us for the details applicable to your account.

Providing information

A working email address is needed for email sign-in and to reply to a support or testing request. If you do not provide it, we cannot provide those account features or reply by email. Extra information in an enquiry is optional. We do not ask for an identity-document upload through this website.

Your choices and rights

You may request access, correction, erasure, restriction, portability or object to processing where the law provides those rights. Where processing relies on consent, you may withdraw it without affecting prior lawful processing. You can complain to a competent data-protection supervisory authority, including the Berlin Commissioner for Data Protection and Freedom of Information. Send requests to hello@goldnugz.app or use our contact form. We respond without undue delay and normally within one month; if a lawful extension is needed, we explain it within that first month. Verification is limited to what is necessary to protect your account. Objections to processing based on legitimate interests are assessed in accordance with Article 21 GDPR.

Request account deletion here or use Settings → Profile → Delete Account within GN. Signing out or uninstalling alone does not delete your server-side account.

Changes

We will update this page when the service or its data practices change. Material changes will be communicated where required.